Purchasing a Pipe

One of my favorite things about selling a pipe is getting to know the person who buys and enjoys it. I suppose I should put a shopping cart and credit-card payment links on this page, but that is not what I want. I don’t want to sell my pipes to someone with whom I never get to interact. For that reason, the only way to buy a pipe is to contact me. You can email, or you can call. I’d prefer you call:

 

Phone: (512) 348-PIPE (7473)
Email: tyler[at]tylerlanepipes[dot]com

Commissions

 

I generally don’t like to do commissions, but I’d be willing to talk with you about your idea. Let me warn you that I will likely say no.  Please understand that if I say no it is to protect from becoming over committed to pipe making and encroach upon family time.  I don’t want to disappoint anyone–my customers or my family–and the best way to do that will be managing expectations.  If you’d like to talk about the possibility of a commission, please call me: (512) 348-PIPE (7473).  Regardless of the answer, I’d love to visit with you.

 

Guarantee

 

If you are not fully satisfied with your pipe, you may return it unsmoked and undamaged within 14 days for a full refund (not including shipping). If you desire to make a return, please contact me so that all the appropriate arrangements can be made.

 

All pipes are guaranteed for a full year against burn out, barring abusive smoking practices the evaluation of which is at the discretion of the pipe maker. It is my desire that you be absolutely thrilled that you have done business with me, and I will make every effort to satisfy any issues you might have.

 

Shipping

 

All pipes will ship via USPS priority mail unless otherwise requested. Shipping is $15, and the pipe will be shipped in a plastic case and insured for the sale price.